Veterinary IT Support


 

IT-Guru monitors and maintains Veterinary Clinics and Hospitals computers and networks by providing services which are much more than your traditional “If it’s Broke, can you come fix IT” model.  Rather we maintain, monitor, and proactively assure your Practice Management Systems (Computers, Networks, Servers, Blood Work Integration, Dental Station, Surgery, X-Ray, Sales, Marketing and all other integrations needed) are reliable and to provide the uptime needed.

The areas where we provide the most value, is helping the Clinics and Hospitals is with their technical strategy IT Roadmap.  Investment in purchasing, maintaining, and upgrading Practice Management Systems cost clinics or hospitals quite a bit, so we assist with opportunities to have their technology provide a return on investment.  As part of the technical strategy, we also assist with technology lifecycle planning and IT budgeting by trying to avoid surprises and hidden costs the owners never like to see.

We provide Service Level Agreements and guaranteed response times on any issues and we provide cumulative reporting for our clients to review on a quarterly basis.  Also, during Quarterly reviews we provide Customer Satisfaction Survey Reports that are submitted by your staff when we complete tickets and tasks for your practice.

IT-Guru is much more than just a “If it’s Broke, can you come out and fix IT” type of company.  We become your strategic business partner, to assist if/when needed. We start by laying out a roadmap of how our proposed IT strategy relates to your particular business requirements, the planning, implementation, and scheduling to get it all executed and completed on time, within budget, and minimal production downtime which provides us with happy clients!

Visit Veterinary IT Support for more details.

 

IT-Guru is a proud Member of VetPartners!

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IT-Guru Testimonials

“I am very particular about who I let touch our technology and found IT-Guru to be very knowledgeable and competent. They are upfront about what needs to be done, and really work to help their customers understand, learn and become empowered. Additionally, IT-Guru met us where we were at equipment-wise which is especially important as a non-profit organization, since we don’t always have the means to implement cutting-edge technology. I will rue the day when I have to give IT-Guru up for someone else!”

Genni Williams
The Arc of Jefferson County
“IT-Guru came highly recommended and I have found them to be very knowledgeable. They stay on top of the new technologies and proactively let me know how this will affect my business. I would absolutely recommend them to anyone!”

Dave Haber
Vectra CBM
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