Services

Desktop-based Hardware and Software Support

We provide installation, configuration and support for end-user systems such as desktop and laptop workstations as well a wide variety of software packages that are currently available in the market. By providing proactive service, we are able to ensure that your systems are functional when and where you need them the most.

In addition to ensuring that your workstations are running optimally, we are able to work closely with your company’s employees to provide basic training and personalized assistance for issues that they might encounter. More than just "technical support", the goal is to enable your employees to become proficient with their computers. Most importantly, of course, we're sure that you will discover the IT Guru, LLC. staff to be very friendly and knowledgeable!

Server-based Hardware and Software Support

We provide installation configuration and support for a variety of server hardware and software applications. Our staff is well versed in all Microsoft products such as Windows 2000 Server, Exchange 2000, SQL 2000 and more. As you might expect, our services include the common tasks of "network administration" such as configuring user accounts, e-mail, backups, server security and file storage, just to name a few.

Similar to the methodology we employ with Desktop Support, IT Guru, LLC. focuses heavily on providing proactive support with your servers as well. This approach enables your company to realize substantially less downtime, effectively minimizing server-related losses to productivity.

Network Support

We provide installation configuration and support for the infrastructure that allows your systems to communicate. We are skilled in the latest networking technologies, including wireless Ethernet, routers, switches and intelligent firewalls. Our solutions can provide your systems with an infrastructure that is fast, reliable, efficient and secure.

Aside from linking your internal systems together, one frequent use for our networking services involves linking your company to the Internet or providing increased functionality for the connection you already have. Perhaps you require the ability to access your network from anywhere around the world, maybe you're looking for a way to share information securely with a remote location. With the technologies currently available, the possibilities could be endless.

Technology Management

We specialize in providing not only support for your equipment, but Technology Management as well. Technology Management encompasses our entire array of services from an executive level where we actively work with your managers and staff to learn about how your business operates in its current model as well as its goals going forward. By fostering a process of open communication, IT Guru, LLC. is able to expose its customers to new methodologies that may improve business operations.

As an added benefit, IT Guru, LLC. can facilitate an "Information Technology Manager" role to assist you when working with any technology-related vendors that you might have. Since we strive to have a solid understanding of your business, we can help to ensure that your interests are kept in the forefront.