Joe Axne, Founder and Owner of IT Guru, LLC. Interviewed by Jamie Kim on 9News.

Computer Techs Have Business Inbound call Day Of All 9NEWs BizTech Call-In Events

1 April 2009

Denver, CO - IT Guru, LLC. today announced the 9NEWS Computer Worm Line 9 was a huge success with more viewers calling in for help and information than any other 9NEWS BizTech Line 9 event.

Joe Axne, founder and owner of IT Guru, LLC said, "The calls were absolutely non-stop. Myself and my colleagues (Eric Mosher, owner of Dynamic Data Technology Group and Luke Wignall, managing partner of Common Knowledge Technology, LLC.) have staffed other 9NEWS BizTech Line 9 events and this was definitely the busiest ever. There wasn't even a break to refill my coffee mug."

During the Computer Worm Line 9 event Axne was interviewed twice by Jamie Kim, an on-air reporter. "It was a special privilege to be interviewed by Jamie. Jamie asked great questions regarding the Conficker Worm that would able to provide important information to the 9NEWs viewers," continued Axne.

Axne and colleagues will return on 20 May, 2009 for another 9NEWS BizTech Line 9 call-in-for-computer-help event. The call-in times is 5:30 AM - 7:30 AM

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Joe Axne, Founder and Owner of IT Guru, LLC. To Be Featured On BizTech Line 9.

31 March 2009

Joe Axne, the founder and owner of IT Guru, a Denver, CO based IT Support/Consulting Firm is to be featured on 9NEWS BizTech Line 9 the morning of 1 April 2009 between 5:30 AM and 7:30 AM. Joe, along with 3 colleagues will be providing computer assistance to viewers calling in on the BizTech Line 9.

This is to help viewers with any computer related questions particularly focused on dealing with the Conficker Virus, expected to execute in an unknown manner on 1 April. Joe and his colleagues will inform and assist callers on how to protect against and/or remove this and other possible viruses, worms, malware, spyware and other internet delivered programs designed to do damage or collect personal confidential data from unsuspecting computer users.

"With the uncertainty of the Conficker Virus, the consequences of not having robust security protecting your business network or personal computer could be severe. As so many businesses have lax backup and disaster recovery strategies in place, the potential for an event like this to cause a business to experience a complete and total loss of data is greatly heightened. A fact most are unaware of is 90% of all businesses that experience a total data loss ail and file bankruptcy within 6 months" stated Axne.

The phone number to call in on is 303.698.0999. IT Guru can be contacted at 303.520.3733

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Joe Axne, Founder and Owner of IT Guru Interviewed on 9NEWS Regarding How To Protect Against The Conficker Worm

31 March 2009

Denver, CO - Joe Axne, the founder and owner of IT Guru, a Denver, CO based IT Support/Consulting Firm was interviewed for a 9NEWS segment which aired last night (30 March 2009) regarding how to protect your PC against the anticipated execution of the Conficker Virus.

It is estimated the Conficker Virus has already infected several million PC around the world and experts have determined there is a high probability the virus will execute a yet unknown action on 1 April 2009.

There are a reported four versions of the Conficker Virus since it was released 21 November 2008. The most current version is dated 4 March 2009 and is called Win32/Conficker.D

"Millions of people already have this virus. It's currently loaded on their actual PC right now. They probably don't even know it. The best thing to do right now is to prevent it is by installing that [Microsoft] patch that was released back in October," Joseph Axne with IT Guru LLC said.

The Microsoft patch is available for download here

Joe Axne of IT Guru on 9NEWS

"So many businesses believe that have a backup and disaster recovery strategy because they think they are running a daily backup to an external hard drive or tape. However we have found that when those backup files are tested for integrity and verification, 77% are found to be corrupt, rendering the backup worthless. The topic of viruses, malware, spyware, worms and other nefarious, internet delivered security problems should always include a conversation regarding a business' backup and disaster recovery plan. IT Guru's DisasterSafe™ provides complete and total network off-site backup and disaster recovery for the small and medium business." added Axne.

IT Guru is Denver, Colorado based IT infrastructure support company specializing in providing affordable remotely managed full time IT Support packages for small and medium size businesses.

With IT Guru's CompleteIT™ fully pro-active network-wide server and desktop IT support and DisasterSafe™ back up and disaster recovery, businesses with a few as 5 desktops can afford to have the business IT infrastructure previously only available to Fortune 1000 companies with a full time IT support staff.

IT Guru is available may be contacted for immediate assistance at 303.520.3733

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IT Guru Announces "DisasterSafe™" Guaranteed Backup & Disaster Recovery for Small and Medium Sized Businesses.

23 March 2009, Denver, CO - IT Guru, LLC. today announced its new computer network Back Up & Disaster Recovery solution, "DisasterSafe™"

"DisasterSafe™" provides the small business with complete data security and business continuity protection from human error, hardware malfunctions, system crashes, natural disasters, viruses and hackers.  

On-site tape and hard drive back up devices have a 100% failure rate and often, as the backups on these devices are rarely monitored and verified for data integrity, when the business needs the backup the most, the backup is faulty and worthless. Of the 34% of businesses that do check their tape and hard drive backups on a regular basis, 77% have found their backups were indeed faulty and would have been unable to restore the business' data. Furthermore according to the University of Texas, fifty percent of companies that lose all their data go out of business immediately and a further 90 percent fail within two years.

"With DisasterSafe™, in the case of a catastrophic event like a server crash, theft, fire, water damage from a faulty pipe, IT Guru will have your server, network and workstations restored with full data and line of business applications in less than one day."  Joe Axne, President of IT Guru, LLC. continued, "DisasterSafe™ is an off-site back up and disaster recovery product which provides for anything from a full and complete bare-metal restoration to a single file restore for that time when a staff member accidently deletes it minutes before you absolutely had to have it."

DisasterSafe™ Backup and Disaster Recovery includes the following:

1. State-of-the-art data center Rather than the conventional file-based only systems most use, IT Guru's "DisasterSafe™ Backup & Total Recovery System" creates an image of the entire system state - including operating system, business applications, user settings, drivers and data. This means your data is locked down tight, protected from even the worst human errors, natural disasters, fire, flood, and theft.
2. A total restore of your server and/or workstations(s) is less than a day away. In the event of catastrophic failure for any reason, IT Guru will have the failed device back up and restored to its most recent previous very quickly.
3. IT Guru unconditionally guarantees the security and availability of your data or your money back. IT Guru put’s it money where its mouth is and will refund a full year’s service fees back if they fail to make your data available.
4. No charge help desk support for recovering files. Some companies charge you extra for this service, or don’t offer it at all.
5. We offer free disaster recovery services to restore your data if ALL of it is lost at one time. At no additional charge, IT Guru will execute a full restoration as necessary and/or work directly with your IT manager or network support consultant to get all of your data restored in the unfortunate event of a catastrophic loss.
6. IT Guru is a local company with a real, live local office. No worrying about where the company is or how to get a real person on the phone or on-site in an data emergency.

With "DisasterSafe™ Backup & Total Disaster Recovery", your financial records, client data, system state/configuration and all other files are imaged, replicated securely and uploaded to a offsite data center giving business owners peace of mind their business is protected.

DisasterSafe™ is available immediately.

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IT Guru Announces "CompleteIT™" Remote Network/IT Infrastructure Monitoring And Management Package

17 March 2009, Denver, CO - IT Guru, LLC. today announced the availability of a new computer network/IT infrastructure management package, Complete IT™. Complete IT™ offers businesses as small as 5 PCs to medium sized businesses with as many as 150 PCs all the benefits of a full time professional IT staff without the hassle and cost. Complete IT™ is full-time support at a part-time price.

With Complete IT™ a client business has a full-time IT professional monitoring and managing all aspects of their network 24 hours a day, 7 days a week. When the technician is alerted to an issue, the issue is immediately remediated in a manner completely transparent and without the user ever knowing there was a problem . Additionally Complete IT™ provides full help desk support for all users covering such popular applications as most Microsoft products (Office, Outlook, Word, Excel, PowerPoint, OneNote, etc) QuickBooks and many others. Complete IT™ is available now and covers the following:

Complete IT™ features:

• 24 x 7 Full Best-Practice Network Monitoring
• Servers
• Desktops
• All other IP addressed devices (Printers, Network Appliances. Gateways, Firewalls, etc.)
• 24 x 7 Full Best-Practice Attack Monitoring
• Hostile activity will never go unnoticed. All attacks that are repelled by the firewall are instantly communicated to one of our full time professional support technicians.
• 24 x 7 Full Best-Practice Uptime/Firewall Monitoring
• If your firewall goes down for any reason one of full time professional support technicians will be instantly alerted. Testing of the firewall occurs continuously every 5 minutes.
• Immediate Analysis of Error Log Alerts with intelligent escalation as necessary
• Asset/Inventory Management
• Remote Control
• Trouble Ticketing
• Executive Reporting
• Software License Compliance
• Easy Remote Client Provisioning (no site visit necessary)
• Deployment Strategies
• Anti-Virus Protection
• Anti-Spyware Protection
• Anti-Malware Protection
• Security Patch Management
• Operating System and Application Patch Management
• Automatic Remediation/Resolution of Error Log Alerts
• Complete Remote Preventative Maintenance
• US-based Toll-Free Live Help Desk Support
• Vendor Evaluation & Management

Joe Axne, Owner of IT Guru, LLC., stated, "In the current economy, it is critically important that a company is 100% productive at all times. This means their IT infrastructure must always be available and cannot go down. Complete IT™ allows the small and medium business to leverage their IT investment. Downtime and unproductiveness due to computer issues are virtually eliminated. IT Guru and Complete IT™ can be your small and medium business' strategic partner in this highly competitive environment."

Complete IT™ is available now.

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P.S. IT-Guru, LLC is the only computer consulting firm that GUARANTEES your 100% satisfaction with our services or it’s free. You won’t find any other company in the Denver area willing to back up their services with this guarantee.